Issue & Deficiency Management

Catch problems early. Resolve them fast.

Report deficiencies with photos and severity levels. SLA timers track resolution.

Anyone on the team — janitor, supervisor, or inspector — can report a deficiency. Each issue is logged with a description, severity level (low, medium, high), photos, and precise location (building, floor, room).

Issues move through a clear workflow: open, in progress, resolved. SLA timers track resolution speed by severity — 24 hours for high, 48 for medium, 168 for low. Dashboards show what’s on track, at risk, or breached.

Clients see open issues on their portal, so there’s full transparency without you having to send manual updates.

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1 building · 5 seats · unlimited activities · no time limit